ISO 17100:2015 Translation services – Service requirements

This is a published standard with an amendment to clause 3.1.4 on translator qualifications published in 2017.


This international standard provides requirements for the core processes, resources and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.

Application of this international standard also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to this international standard and the capability of its processes and resources to deliver a translation service that will meets the client’s and other applicable specifications.

Applicable specifications can include those of the client, of the TSP itself, and of any relevant industry codes, best-practice guides or legislation.

This international standard does not apply to interpreting services.