Raisa McNab

ATC’s Lead on Standards, Trainer

Raisa oversees ATC Certification Service’s operations. She is ATC’s Lead on Standards and an active Council member, and involved in the development of language industry ISO standards through ATC’s ISO development group.

In her day job, Raisa is Learning and Development Manager at Sandberg Translation Partners Ltd, where she has taken the company through EN 15038 and ISO 17100 certifications.

Chris Cox

ATC’s ISO Standards Expert, Head Auditor, Trainer

Chris is ATC Certification Service’s head auditor and standards expert. He has more than 30 years of experience in auditing and developing ISO standards, and plays an instrumental role in the development of language industry standards as the Chair of the ISO sub-committee for translation, interpreting and related technology. Chris also heads ATC’s ISO development group.

As an ISO auditor, Chris has long specialised in translation industry standards and the quality management standard ISO 9001, and brings a wealth of knowledge to the ATC’s standards work. Chris is a qualified lead auditor for ISO 9001.

Julia Fontana

Lead Auditor, Trainer, External Quality Management & Compliance Consultant

Julia reinforces the ATC Certification Service team with her decade of experience in the translation industry where she has lead certification efforts against various ISO standards across North America, Europe and Asia as a Quality Manager. Her expertise covers ISO 9001, ISO 17100, ISO 18587, ISO 13485 and Lean Six Sigma methodology. Julia is a Chartered Quality Professional and has an MSc in Biology and an MSc in Scientific Translation with Translation Technology from Imperial College.

Through her company QM Synergy, Julia provides LSPs with on-line and on-site compliance and training solutions with a focus on supporting certification to ISO 9001, ISO 17100 and ISO 18587.

Sam Somerville

Lead Auditor, Trainer, External Quality Management & Compliance Consultant

International Register of Certificated Auditors (IRCA) certified Lead Quality Auditor for ISO 9001, ISO 14001 and ISO 18001, Sam boosts the knowledge and experience of our ATC certification team with over 12 years of auditing, training and Quality Management implementation experience in a range of industries and settings.

Through her company Jigsaw Quality Management and Audit Solutions, Sam supports businesses in the development of a tailored Quality Management System, allowing them to take ownership of their system, building awareness of the value and benefits that an effective QMS with robust company processes can bring to the business. Sam works closely with clients throughout their journey to ISO certification or improvement of existing systems and further offers training in ISO 9001, 14001, Continual Improvement and other management techniques such as Lean to enable the ongoing development of the company QMS.

ATCISO Doug Lawrence

Doug Lawrence

Chairman of the Certification Committee

Doug chairs the ATC’s Certification Committee, and brings to the table his formidable industry experience and knowledge ranging from strategy consulting and sales training to international communications and enabling technologies through his company Amicus TransTec Limited.

Doug is a qualified ISO 9001 Lead Auditor, and has been involved in the development of language industry ISO standards for over a decade as a UK Principal Expert.

ATCISO Jonathan Bowring

Jonathan Bowring

Member of the Certification Committee

Jonathan draws on the experiences of a 25-year corporate career in the technology and language industries.

He is a seasoned site and operations manager, with broad experience of outsourcing, offshoring, hiring, relocation and restructuring, and now runs Riversight Ltd providing consultancy, management development and coaching to the language industry.